Registration & Refund Policy

REGISTRATION

Course registration is to be received in writing, via the online registration booking system accessed through the MTS website. Full payment by credit card or direct bank transfer will secure the booking.

Alternatively, payment can be arranged by Invoice to Employer in which case full contact details of payer and purchase order number must be provided.

For DMT & DMTR course registrants, a 40% deposit is to be provided at time of registration with the balance to be paid before the completion of the course.

 

CANCELLATION & RESCHEDULING

If notice of cancellation or rescheduling is received outside the following times, a full refund or credit will be available.

  • 14 days prior to course commencement for courses with e-learning access:

    • PIV Cannulation

    • PIV Cannulation / IO Access / Blood Collection

    • 12-Lead ECG

    • DMT Refresher

  • 21 days prior to course commencement for ALS1

  • 35 days prior to course commencement for ALS2 and ALS2 Recertification

 

MTS reserves the right to cancel a course if minimum numbers are not achieved, with a full refund or transfer to another course date available.

 

RESCHEDULING

If rescheduling or transfer to another course date request is received within the following time-frames, MTS will endeavour to find another person to take your place on the course. If we are successful in finding someone to take your place, then an administration fee of $25.00 will be applied without loss of initial payment. Should this not be possible, no refund or credit will be available and full payment will be required to book on a new course.

  • Less than 14 days prior to course commencement for courses with e-learning access:

    • PIV Cannulation

    • PIV Cannulation / IO Access / Blood Collection

    • 12-Lead ECG

    • DMT Refresher

  • Less than 21 days prior to course commencement for ALS1

  • Less than 35 days prior to course commencement for ALS2 and ALS2 Recertification

 

The above times are determined by ARC pre-reading access, e-learning requirement times, and, Australia Post Express delivery.

Note: GST is not payable on life saving courses.